dbjl Privacy Policy
Your personal information is completely safe at dbjl. A full description of what data we collect, how we use it, and how your privacy is kept secure is provided here.
Introduction and General Policy
dbjl ("we", "our", or "platform") is a trusted online entertainment platform in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy document explains what types of information dbjl collects, how that information is used, who it may be shared with, and what your rights are regarding your information.
By using the dbjl website (https://dbjl.cam), you are considered to have consented to the terms described in this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
This privacy policy may change at any time. When changes are made, the updated date will be published on this page. We therefore recommend reviewing this policy regularly.
What Information We Collect
dbjl collects various types of information from different sources. The categories of that information are described in detail below:
Personal Identity Information
Information that may be collected from you during the registration process:
- Full name and date of birth
- National ID or passport number (for identity verification)
- Email address
- Mobile number
- Current address
Financial Transaction Information
Information collected during deposit and withdrawal processes:
- bKash, Nagad, Rocket, or Upay number
- Transaction amount and date
- Transaction reference number
- Account balance and bonus history
Technical and Usage Information
Information automatically collected when you use the site:
- IP address and device identifier
- Browser type and operating system
- Page visit history and session duration
- Cookie and local storage data
Gaming Activity Information
Information stored to improve your gaming experience:
- Betting history and preferred games
- Win/loss records
- Bonus claim and usage information
- Live chat support conversation logs
How Your Information Is Used
dbjl uses collected information only for the following legitimate purposes. User information is never sold to third parties.
Account Management
Your information is used to verify registration, ensure login security, and protect your account.
Transaction Processing
Financial information is used to securely process deposit and withdrawal requests and to verify payments.
Service Improvement
Your usage patterns are analyzed to improve the site experience, game selection, and performance.
Support Provision
Relevant information is used to resolve issues via 24/7 live chat and to provide personalized support.
Fraud Prevention
Information is analyzed to prevent unauthorized account access, fraud, and money laundering (AML).
Responsible Gaming
Information is monitored to identify excessive gaming risk and to keep the self-exclusion facility active.
Cookies and Tracking Technology
Cookies and similar technologies are used on the dbjl website. Cookies are small text files stored in your browser that help improve the site's functionality.
Essential Cookies
These cookies are essential for the site to operate. They are used to maintain login sessions, store security tokens, and retain form submission data. Disabling these cookies will prevent the site from functioning properly.
Functionality Cookies
These cookies are used to remember your preferred language, time zone, and display settings. As a result, your preferred experience is automatically applied each time you visit the site.
Analytics Cookies
These cookies collect information to understand which pages are visited most and how users use the site. This information is analyzed in aggregate, not individually.
Cookie Controls
You can delete or disable cookies at any time from your browser settings. However, please note that disabling certain cookies may cause specific site features to not work properly.
Sharing Information with Third Parties
dbjl never sells your personal information to third parties. However, information may be shared with the parties listed below in specific circumstances:
- Payment Processors: The minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay.
- Game Providers: Session information necessary to keep game services running is shared with providers including Pragmatic Play, Evolution Gaming, and Spribe.
- Security and Identity Verification Services: Information may be shared with trusted verification organizations to confirm account legitimacy and prevent fraud.
- Legal Authorities: Required information may be provided on the basis of valid legal claims, court orders, or government directives.
- Technology Service Providers: Limited information is shared with approved technology partners for site hosting, data storage, and security management.
Strict agreements and confidentiality obligations are maintained regarding data sharing in each of the cases listed above.
Data Security Management
dbjl applies industry-standard technical and administrative measures to protect your information. Our security framework is as follows:
SSL Encryption
All data transfers are secured by 256-bit SSL/TLS encryption.
Firewall Protection
Advanced firewall and intrusion detection systems remain active at all times.
Access Control
Only authorized personnel are permitted to access the relevant information.
Regular Audits
Regular audits are conducted to ensure the effectiveness of security measures.
Please note, however, that no data transfer over the internet or electronic storage can be guaranteed to be 100% secure. We are committed to providing the highest level of protection, but complete security cannot be guaranteed.
Data Retention Period
dbjl retains your information only for as long as necessary. Information is stored and deleted according to the following policy:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account is active | For service provision |
| Financial Transaction Records | Up to 5 years | Legal and financial regulations |
| Identity Verification Documents | Up to 5 years | AML and KYC regulations |
| Live Chat Logs | 90 days | Support quality assurance |
| Technical Log Data | 30 days | Security monitoring |
Your Rights
As a dbjl user, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access Information
You may request a copy of the information we hold about you at any time. The information will be provided within a reasonable time after the request is received.
Right to Correct Information
If your account contains incorrect or incomplete information, you may request a correction. Some information may need to be changed through identity verification.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, information required to meet legal obligations may be retained.
Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted. The request will be evaluated and appropriate action will be taken.
Protection of Minors' Information
dbjl strictly does not accept registration from any person under the age of 21. Our platform operates for adults only.
If we become aware that information about a minor has been inadvertently collected, we will immediately delete that information and the associated account will be closed. If you have information about any such incident, please notify us at [email protected].
Policy Changes and Updates
dbjl reserves the right to change this privacy policy as needed. If significant changes are made, users will be notified in the following ways:
- Notification will be clearly given by updating the "Last Updated" date on this page.
- For important changes, users may be notified directly at their registered email address.
- Continued use of the site after changes have been made will be considered as your consent to the updated policy.
Privacy Contact Information
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team provides service in Bengali.
Contact Details
- Email: [email protected]
- Live Chat: Support in Bengali 24 hours a day, 7 days a week
- Response Time: Emails are replied to within a maximum of 24 business hours
This privacy policy is linked to dbjl's Terms and Conditions and Responsible Gaming policy. It is recommended that you also read these documents to fully understand the terms of the complete service.