Responsible Gaming at dbjl — your safety is our priority
dbjl is a safe platform for entertainment. We believe playing within healthy limits is enjoyable — so we are always ready to help keep you on the right track.
What is responsible gaming and why does it matter?
Online casino and betting is primarily an entertainment activity. However, like any form of entertainment, enjoying it requires following certain limits. Responsible gaming means making decisions about playing with your financial capacity, time, and mental health in mind.
dbjl always thinks about the safety of its users. We believe gaming should be a source of enjoyment — never a cause of financial stress or mental anxiety. That is why we have developed a number of effective tools and policies to help you play within healthy limits.
Important: Only individuals aged 21 or above can open an account and play at dbjl. Participation by minors is strictly prohibited.
Gambling is never a reliable source of income. There is no guarantee of winning on any bet. So only wager an amount whose loss would have no impact on your daily life. Never play with money meant for your family, health, or essential expenses.
Our Protection Tools
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, it will not be possible to deposit beyond that amount — protecting you from overspending.
Temporary Break (Time-Out)
If you feel you need a little rest, you can set a time-out on your account for a specific period. During this time, logging in or placing any bets will not be possible, helping you cool down and make decisions with a clear head.
Self-Exclusion
If you feel gaming is getting out of control, you can voluntarily exclude yourself for a set period or permanently. During self-exclusion, your account will be completely inactive.
Reality Check
We send regular reality check notifications to remind you how long you have been playing. These alerts keep you aware of the time and encourage you to take a break when needed.
Loss and Win History
You can view all your transactions, betting history, and win-loss records at any time. This transparency helps you analyse your own playing patterns and make informed decisions.
24/7 Support Centre
If you feel any concern about gaming or need help, our 24/7 live chat support team is always by your side in Bengali. Do not hesitate to reach out.
Recognise the Warning Signs
Gambling addiction develops gradually. If you notice the following signs, it may mean you need help:
- Feeling a repeated urge to play in order to recover lost money
- Hiding your gambling from family or friends
- Betting with money meant for essential expenses or with borrowed funds
- Feeling restless or irritable when unable to play
- Neglecting work, studies, or family responsibilities
- Spending more than the budget set aside for gaming
- Wanting to stop playing but feeling unable to do so
The Golden Rules of Safe Gaming
Playing responsibly means playing smart. Following these rules will keep your experience positive at all times:
- Set a fixed budget before playing and stick to it
- Treat gaming as entertainment only, not as a source of income
- Take regular breaks and spend time on other activities
- Avoid playing when drinking alcohol or under mental stress
- Do not try to recover lost money within the same session
- Decide in advance when you will stop
- Prioritise spending time with family and loved ones
How to Apply Self-Exclusion
If you feel you need a temporary or permanent break, follow the steps below:
-
1
Log in to your account — Access your dbjl account and go to the "Settings" or "Account" section.
-
2
Find the Responsible Gaming section — In Settings, select the "Responsible Gaming" option.
-
3
Choose your preference — Select one of the following: deposit limit, time-out (1 day to 6 weeks), or full self-exclusion (6 months or more).
-
4
Confirm your decision — Confirm your choice. Self-exclusion will take effect immediately.
-
5
Contact support for assistance — For any issues, reach us via 24/7 live chat or email at [email protected].
During self-exclusion you will not receive any promotional emails, and if you attempt to bypass this restriction by opening a new account, that account will also be closed.
Age Verification and Minor Protection
To open an account at dbjl, you must be at least 21 years old. We verify age at the time of registration and may request a national ID card or other documents if needed.
If there are minors in your household, make sure they cannot access your account. Keep your login details secure and always log out after use.
- Age verification is mandatory at the time of registration
- Suspicious accounts are suspended immediately
- We follow strict policies to protect the data of minors
- The use of parental control software is recommended
Need Support?
If you feel gaming is having a negative impact on your life, do not wait — contact us right now. Our team is always ready to provide the right support.
Live Chat: 24/7 support in Bengali
Email: [email protected]
Our support team will listen to your concerns with complete confidentiality and provide solutions. Our goal is to help, not to judge.
About Deposit and Withdrawal Limits
The minimum deposit amount across all payment methods (bKash, Nagad, Rocket, Upay) at dbjl is ৳200. The minimum withdrawal is ৳1,000. Withdrawals are typically processed within 15 minutes to 2 hours.
As part of responsible gaming, you can set a deposit limit on your account to protect yourself from overspending. We strongly recommend that every player set a limit according to their financial capacity.
Remember: placing more bets in the hope of recovering money already lost is a dangerous habit. Every bet is independent and uncertain. Losing today is no guarantee of winning tomorrow.
Minimum Deposit
৳200
Across all payment methods
Minimum withdrawal
৳1,000
Within 15 minutes to 2 hours
Questions About Responsible Gaming
Enjoy safely —
stay with dbjl
Learn more about responsible gaming or explore our games. Check the FAQ for any questions or get direct support.
dbjl follows SSL encryption and fair play principles as a safe and reliable platform. Our goal is to create a positive and responsible gaming environment for every player. For individuals aged 21 and above only. Gambling can be addictive — please take care of yourself.